Customer Service

Welcome To Our Customer Service Center.

We are pleased to provide you with multiple ways to communicate your service needs to us.

Please be aware that coverage cannot be ordered or bound via email, fax, or voice mail. Insurance coverage cannot be bound without a written binder from our office. The below listed service request forms allow our representatives to be fully prepared when they talk with you, saving you time and effort.

In the Customer Insurance Service Center, we'll help you:

  • File a Claim - when filing claims, our insurance customer service center strives to make it easy, from start to finish. And our customer service representatives are always happy to help.
  • Request Policy Changes - learn how simple it is to request important information changes like your address, beneficiary or request auto id cards.
  • Make a Payment - it's fast and easy to make your payment right online.
  • Contact Customer Service - want to speak with us directly? Contact us here.
 Manage My Policy
 Policy Forms
 Claims
Insurance Company Phone Number
Accident Fund Insurance
866-206-5851
Allied Insurance
800-282-9445 (Personal Insurance Claim)
  866-322-3214 (Commercial Insurance Claim)
America First Insurance 877-263-7890
The Hartford Insurance
800-243-5860 (Personal Insurance Claim)
  800-327-3636  (Commercial Insurance Claim)
Missouri Employers Mutual
800-442-0593
Ohio Casualty Insurance
877-263-7890
Progressive 800-925-2886
Safeco Insurance
800-332-3226
Selective Insurance
866-455-9969
State Auto Insurance
800-766-1853
Travelers Insurance 800-252-4633
Zurich Insurance 800-987-3373
Claims Help 
To report a personal claim, please contact Personal Lines Manager, Cricket.

Donna (Cricket) B Riehlman
  donna@yates-ins.com

To report a commercial claim, please contact Commercial Account Executive, Susan.

Susan K Yates
  susan@yates-ins.com

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